The ticket ordering process was okay. This company took 271.00 dollars of my money and never sent my tickets to a football game. Stubhub canceled the order using email. All rights reserved. To which I immediately selected Give me my god-d@mned money back! They said Refunds will take around 30 DAYS to process! WellI still havent recieved my refund and I am getting increasingly concerned that I probably wont EVER!!! This means that youre buying tickets from (or selling tickets to) other StubHub users essentially, random people on the Internet rather than StubHub itself. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. My self and a few guys were choosing a parking venue for the bears game September 30th we were all around the computer we picked a spot clicked on it and the pass came back a totally different parking venue I will never use this again nor will anyone that I know TOTAL SHIT COMPANY, I WOUULD LIKE TO WARN ALL THE PEOPLE OF STUB HUB FRAUD!!!!!!!!!! Also, though StubHub can protect you if an event is outright cancelled, it cant protect you if an event is rescheduled, and the events new circumstances prevent you from attending (e.g. I bought tickets for the Harry Styles Concert 2 years ago. They are trusted by a number of major companies including: Major League Baseball New York City Football Club 76ers Hangout Fest Re: Is it safe to buy a ticket. Stub Hub also lied to us when they said they couldnt refund us because our state wouldnt allow it. You would think that with everything going on in the world that Stubhub would make some exceptions like other companies are doing. I protested this to American Express and they took StubHubs position. In no universe should one contemplate using this company. Waited another hour on the phone to talk to a manager. It all goes through ticketmaster ultimately anyway. So I went in and canceled the first sale that did not have the tickets on them. Best pb00000 2 yr. ago Never use Stubhub, if the buyer reports anything wrong the company will immediately fault you for any problems. It blames its customers and forces them to pay for its mistakes. To this point I have also not received a refund, as contacting customer service is not possible. to keep it alive. They now insist on keeping my money for nearly 2 years and are only willing to allow me to re-list my tickets for sale in competition with their own tickets WHEN tickets go back on sale again. StubHub is a fraud! Please shop some where else when trying to get tickets. The concert was held as scheduled and the buyer did attend. > up-front pricing The company has a strict no hidden fees policy and they strive to make sure that buyers and sellers are fully aware of any charges ahead of time. Not sure why your site has Cleburne Railroaders Tickets up for sale, there is only one place that has permission to sell them and tickets dont even go on sale til after April 1st. The buyer had the tickets for more than two weeks (they received it on July 31st) and two days before the event (event on 8/19/2017) they report to Stubhub today 8/17/2017 that the tickets were listed incorrectly and they received the wrong tickets. The Second pair was sold and the tickets immediately transferred around March 9 or 10th for an event on March 15. Sad to say the tickets were not honored at the gate. We have tested VividSeats.com and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support. They refuse to refund cash, they will only issue a coupon that expires end of 2021. > official resale for NBA, NFL, NHL Told me there is NO WAY to appeal my side of the story. StubHub also deals with all kinds of ticket types, from digital to physical, and to ensure each transaction is safe and secure for both parties, StubHub . What a rip off! Do not use this company. It was rescheduled due to COVID. This longevity alone is proof of their legitimacy and an assurance that you would get the value for your money. You will enter your community username and new password and done! Buy and sell your Brandon Good concert tickets today. Buying. Someone on Reddit was talking about a Class Action Lawsuit I dont think that is a bad idea! Electronic (PDF) tickets: Upload the file (s) within 1 calendar day of the sale date. UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. Our experience was actually good. I lost nearly 2000 EUR. StubHub charges buyers at least 10 percent on every ticket they buy. StubHub is relatively more reliable than others in its field. Pretty much everything everyone else is saying about StubHub is true! StubHub is a website designed to enable its customers to buy and sell tickets with ease from any location they are. Planned a road trip and booked hotels mainly concentrating on the concert. StubHub claims they bought my tickets from an individual when in fact the bought the tickets from the concert promoter as they were advertising entire rows and sections available for sale. Avoid Stubhub like the plague. Is InboxDollars Legit & Safe? Is Ecosia Legit & Safe? Is Kaspersky Safe And Legit? Is Boohoo Legit? Is Apple Pay Safe? Is Alipay Safe? Is Google Pay Safe? Is TunnelBear Safe? Is Mullvad VPN Safe? Is HideMyAss Safe? Is GOAT Legit? Is Jomashop Legit? Is FightClub Legit & Safe? Is ThriftBooks Legit? Is Tophatter Legit? Is Dresslily Legit? Is FragranceNet Legit & Authentic? Is Stadium Goods Legit? Is eBay Safe & Legit? Is PayPal Safe? Is CyberGhost VPN Safe & Good? Is ExpressVPN Safe & Legit? Is Surfshark Good & Safe? Is Zaful Legit? Is YesStyle Legit & Safe? Is Afterpay Safe? Is Payoneer Safe? Is Wise (TransferWise) Safe? Is Skrill Safe? Is M1 Finance Safe & Legit? Is Affirm Safe? Is Wealthfront Safe & legit? Is Robinhood Safe & Legit? Is Woot Legit? Is Klarna Safe? Is Amazon Pay Safe & Legit? Is Stash Legit? Tickets to an NBA are about 32% service fees. Shopping Online Buying & Selling Flights and Hotels Vacation Rentals Discount Shopping View All After taking the issue to my credit card company they closed my account so I can not even log in. StubHub, like other websites, is open to buyers and sellers. They sided with the seller who took my money yet never provided my tickets. My advice, do not buy tickets from Stubhub if the show is at Scotia Bank Arena. Is it safe to buy a ticket here? But, I think there was enough of an uproar with people that the beginning of last month (Sept. 2021) They said finally OK. You guys can choose to either keep your 120% credit or request a refund in the original amount. It is not something new because all ticket resellers do it. Finally on the day of the event I found an email asking me for the tickets from the first posting (that I thought had been taken down for missing the upload date). Your tickets should be available by the date noted on your purchase confirmation email. The headache included that Stub hub had the wrong email but somehow when they wanted something from us they always had the right email . Terrible service!!! With so many untrustworthy ticket sellers online, its definitely best to do a little homework before you make your purchase. After more than 4 calls and 6 hours on the phone and terrible phone connections. I will never buy anything from them again and I strongly recommend that no one ever buys anything from them. If the ticket is fake, am I somehow protected? It next claimed that when I changed the sale terms, its website showed me that I was offering to sell my tickets twice. > no hidden service fees You will be wasting your time and possibly your money. The tips below can also apply to StubHub alternatives, such as SeatGeek.comand TicketNetwork.com. StubHubs site allows sellers the freedom to list their tickets and pick their prices. No QR code reader. I immediately contacted StubHub customer service and were told they take these complaints seriously and they would start a refund. If I could bill them for my time I would. StubHub can also resell tickets for shows that people have finished buying. These are often free tickets the seller can relist. There are lots of other ticket resellers out there. Basically they way up sell you and get you a ticket comparable to a random one they have listed. Tickets are 100% guaranteed by FanProtect. You can always deliver before this date. They carry tickets for both concerts and sporting events, as well as performances from artists, theatre shows, and comedians. The buyer has the tickets . We know you might have some questions before listing. They changed their refund policy AFTER I bought the tickets and made it retroactive to any event that was cancelled. StubHub ticket sellers are charged a 15% fee. LONDON, June 20, 2023 /PRNewswire-PRWeb/ -- StubHub International (SHI), a marketplace that provides fans with a safe, transparent and trusted environment to buy and sell tickets for sport and . Is StubHub legit, safe, and reliable? On the secondary resale market, StubHub has been a trusted platform since the companys formation in 2000. We have tested them and TickPick is legit and reliable that has positive feedback overall from other TickPick reviews. The charges are usually about 25% of the original prices of the tickets. It is criminal the way stub hub has handled the refund of postponed shows during the pandemic. If you bought the insurance you can try that but they only cover certain situations as well. You may even want to see how similar tickets are priced on some other sites like StubHub, such as SeatGeek.com or TicketNetwork.com. Like Matti58 says there are a number of ways to get tickets before the general public on sale date. Both are easy to use, read and follow the steps in the ticket selling "how to do" on their support page. Likewise, on the StubHub website the My Tickets page gave me a Hmm, something seems wrong, try again Message when I tried to retrieve my tix. They should be fined for misleading advertising. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. They see things in their favor, not their customers. We can only be let in if Stubhub will request Ticketmaster to send me the original tickets. Ordered and paid $37.77 for what StubHub promoted as a reserved parking spot in a garage. THEY ARE DOING ILLEGAL ACTIVITES AND YOU ARE ELEGABLE FOR A REFUND PLUS YOUR WHOLE TRIP MONEY BACK! Hope they go belly up for the way they have treated their customers (victims)! My only option is to re-sell the tickets at probably a loss. I know this as I had tickets for myself also and checked that the buyer was there. Guest users: Log into your account following Buying and viewing tickets as a guest. Learn how StubHub keeps you safe, and what you can do to keep yourself safe when using it to buy tickets. Home Online Shopping Buying and Selling StubHub Course Is StubHub Legit, Safe, and Reliable? Highway robbery! this is a scam and they are thiefs this is ridiculous. I purchased tickets from Stubhub for an events which was cancelled due to Covid-19. That is due to fluctuating dollar conversion rate. I never got the money from the first sale. StubHub also makes it easy to sell tickets. As game day approached, the electronic tickets were not showing up. With research on StubHub with BBB.org they currently have a A- rating, but do have 1,020 complaints (as of Feb. 2020) in the last 3 years, which doesnt seem like much compared to their thousands of ticket sales they do each month. And if you buy alternate tickets, and then the seller comes through on event day, you are left with two sets of tickets and no time to try to recover your money. Take your money elsewhere. Fans buy from and sell tickets to one another. I have now been told I still owe them $17.50. Then Stubhub chargied us $500 for incorrectly selling them???. The Rolling Stones announced on Sept 15 the concert was cancelled.Ticketmaster and every news paper in San Diego and a couple in England reports that the concert has been cancelled because the stadium is being demolished, but Stub Hub cant figure that out and refund the money! If you can download your tickets right from StubHub, then its very reliable. This was my first time trying to sell tickets and I only was selling my Grey Cup tickets (which are physical tickets on lanyards and that is the only way to get into the game) because my son is sick. I got responses stating we will get back to you, I was on hold for nearly 3hours, till I simply couldnt sit in the car and use the gas up. what customer support does that. With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. Both are as safe (your info) as any other online service. In these circumstances, its possible that the seller doesnt even have the tickets yet. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster Stubhub then charges me the full amount I sold the tickets (which includes 30% fee). I sold tickets on 4 January 2020 to an Elton John concert, dinner & show, for 31 January 2020. Look at all their social media pages, reviews consistently awful. Best Prestigious-Book1863 2 yr. ago StubHub does not allow cancellation of orders, all sales are final. We had trouble getting paid for the first set of tickets , that being said, we probably only spent 2 hours on the phone with them to get our money . This means that since I will be leaving for college I wouldnt be able to attend. Thanks to their lower fees, which seems to be lower than the average ticket site, and the promise of being able to pick your seats, a lot of people want to know, Is StubHub a scam? One for four tickets and another for six tickets. A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. I feel like a victim. The platform is user friendly and easy to navigate, Maps and directions for venues and seats are made available, Tickets are usually way higher than their initial prices. I paid $3,300 for two tickets to The Eagles originally scheduled for April 26, 2020 in Phoenix. StubHub claims to stand by their ticket purchases and when an event is cancelled you can receive your money back. Had to resort to submitting disputes with the credit card company. I called their contact center multiple times, sitting on hold for over three hours on two occasions before giving up. Companies making money hand over fist should NOT be allowed to treat customers this way! We are not event goers. Cant communicate with a human being and my money is tied up. After about 30 min with them on their help line. I ordered tickets for Cactus League Spring Training, but the transparency of the $20 additional fee per tickets has a lot to be desired. I called customer service several times and was given a runaround until I got someone to offer me a refund in 9-10 business days. Didnt get the refund called again on the 10th day and they said I had been given credit. I freaked out and said I didnt want credit because I had no intention of ever using StubHub again. > the official ticket provider for ESPN,
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